Improve your online reputation and provide innovative service to your guests
As a hotelier, you work hard to manage multiple departments and concerns all around the clock. From reservations to check-ins, housekeeping, revenue management and the well being of guests, it is sometimes hard to ensure your property is performing at peak service levels. Maintaining a consistent focus on smooth hotel operations is however critical for a positive online reputation on portals like TripAdvisor and Booking.com.
This is where Roomatic comes in. Our guest engagement platform collects instant feedback during the stay and therefore enables hotels to make up for bad experiences before check-out.
With increased guest satisfaction - due to the operational changes that have been implemented based on Roomatic guest intelligence data - hotels will receive fewer negative reviews – and in many cases, an increase in positive reviews resulting in more bookings and higher rates (ADR).
Roomatic can be rolled out within a matter of hours to any type of property for a fraction of the cost charged by other vendors.
Sign up for your free trial today!