Improve your online reputation and provide innovative service to your guests

As a hotelier, you work hard to manage multiple departments and concerns all around the clock. From reservations to check­-ins, housekeeping, revenue management and the well­ being of guests, it is sometimes hard to ensure your property is performing at peak service levels. Maintaining a consistent focus on smooth hotel operations is however critical for a positive online reputation on portals like TripAdvisor and Booking.com.

This is where Roomatic comes in. Our guest engagement platform collects instant feedback during the stay and therefore enables hotels to make up for bad experiences before check-out.

With increased guest satisfaction - due to the operational changes that have been implemented based on Roomatic guest intelligence data - hotels will receive fewer negative reviews – and in many cases, an increase in positive reviews resulting in more bookings and higher rates (ADR).

Roomatic can be rolled out within a matter of hours to any type of property for a fraction of the cost charged by other vendors.
Sign up for your free trial today!

Hotel Manager Portal
Real-time feedback
Guest Interface
Guest orders

Technology

Guests can easily access Roomatic after connecting to hotel WiFi.
Our service is purely web-based and runs in the browser of smartphones, tablets or laptops - no app installation required. Roomatic supports all device types and manufacturers.

Download our product presentation

Get access to a detailed walkthrough of our solution. You will receive a link to download our presentation in your email.

Hotel benefits

Rock the popularity charts

  • Higher review scores, more bookings, more revenue
    • Roomatic provides instant guest feedback allowing duty managers to respond while the guest is still on premise.
    • This improves overall guest satisfaction resulting in more positive online reviews on TripAdvisor, Booking.com and other portals.
    • Studies confirm that higher average review scores impact web bookings and rates (ADR) substantially.

Faster ROI & improved efficiency

  • Lean solution
    • No individual software development
    • No hardware required for guest rooms - guests are using their personal devices
    • No setup fees
    • 100% cloud based
    • Flexible and transparent license structure for all property sizes
    • Easy to use admin interface for updating hotel content, manage staff accounts and access analytics data
  • Streamline processes & improve service quality
    • Orders are automatically routed to the correct service department
    • Managers can monitor internal turnaround times & visualize trends

Distinct hotel experience

  • Guest intelligence data
    • Know more about your guests and their preferences and improve their loyalty by tapping into relevant data and analytics.
  • Digital guest directory
    • Provide your guests with a mobile version of your guest directory. Updates are possible at any time allowing for an up-to-the-minute guest experience.
  • Overcome the language barrier
    • Supported languages: English, German, Russian, Spanish, Chinese, Japanese, Korean, French and Italian.

Sign-up for a free trial now!

Start your 30-day free trial and discover how Roomatic is going to boost your hotel’s online reputation on sites like TripAdvisor, Expedia or Booking.com by using real-time guest feedback.

Please share your contact details below. We will contact you shortly with your on-boarding details.

References

Roomatic is available at a growing number of hotels across Europe.

Get connected with Roomatic

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About us

Roomatic has been created in 2014 by well traveled people with a technology background. We just didn't understand why a hotel room is the only environment where we still need to use landline telephones when dealing with common scenarios that could as well be handled by software on a mobile device.